Frequently asked questions

AARUBI helps businesses review and arrange essential services, including business energy, card payments and Merchant Cash Advance. We also introduce customers to specialists for business insurance, other business loans, EPOS systems, licensing support, solar solutions and other business-related services.

Business owners looking to review costs, arrange services or understand existing agreements can contact us. Available options depend on your business, location and the provider’s requirements.

Our role depends on the service. We handle energy, card payment and Merchant Cash Advance enquiries. For insurance, other business loans and certain other services, we introduce you to a relevant provider or specialist. We explain our role and identify the provider before you proceed.

Aarubi Ltd handles general business services and website enquiries. Business funding enquiries are handled separately by Aarubi Finance Ltd. The relevant company will be identified when you enquire or proceed.

Call Mahinthan on 07989 225 885, email support@aarubi.co.uk or use our contact form. Tell us which service you need and a little about your business so we can explain what information is required.

Yes. Our initial consultation is free and without obligation. Prices and any charges for a service depend on the proposal you choose.

Requesting information or a comparison does not commit you to accepting a proposal. Before agreeing to a contract, check the provider, price, duration, charges and cancellation terms.

AARUBI may receive commission, a fee or another commercial benefit from a supplier or provider. The arrangement depends on the service. Ask us to explain applicable fees or commission before you proceed.

No. Savings depend on your current costs, usage, circumstances and proposed terms. A comparison may identify a better option, but a lower headline rate alone does not necessarily mean a lower total cost.

Our business energy FAQs cover contracts, renewal, switching, moving premises, bills, VAT, meters and complaints, with links to practical guides and official sources.

A recent business energy bill is a useful starting point. Current rates, standing charges, usage and your contract end date help us compare options. We may also need business details and supply identifiers.

Start with our Energy Bill Checker or contact us about the issue. Possible errors need to be checked against your bill, meter readings and agreed contract before being raised with the supplier.

Usually, no. Your bill still depends on how much energy you use. Some contracts also allow particular charges to change or be reconciled. Check exactly what your agreement fixes.

Yes. Tell us the handover date, address and available supplier details so we can discuss reviewing the supply arrangements. Take dated meter readings when you take responsibility for the premises.

Yes. A recent merchant services statement helps us review processing charges, terminal rental and other fees. Your transaction profile and current contract affect which options are suitable.

Consider the total cost, including rental, other fees, contract length and exit charges. Settlement times, connectivity and the features your business needs also matter.

Yes. We can introduce you to an insurance provider or specialist to discuss your business and cover requirements. AARUBI acts as a referral contact; the provider handles the quotation, policy arrangements and cover details.

Merchant Cash Advance services are handled through Aarubi Finance Ltd, working with YouLend and 365 Finance. For other business loans, we introduce eligible businesses to relevant commercial finance providers. Available options depend on your business, trading history, funding needs and provider criteria.

Aarubi Finance Ltd provides Merchant Cash Advance services through its funding partners. Your agreement identifies the provider supplying the funds and setting the terms. For other business loans, our role is to introduce you to a relevant provider.

Acceptance is not guaranteed. Aarubi Finance Ltd is not authorised or regulated by the Financial Conduct Authority. We provide Merchant Cash Advance services with YouLend and 365 Finance and may introduce eligible businesses to selected unregulated commercial finance providers. We do not provide consumer credit, regulated mortgages or personal financial advice. Eligibility and terms apply.

No. The initial form asks for basic business, trading, funding and contact information. Do not send bank login details, payment card details or identity documents through that form. Any later document requirements will be explained separately.

Yes. We can introduce you to an Electronic Point of Sale (EPOS) provider. Tell us about your business, existing equipment and the features you need so we can explore a suitable introduction.

We can introduce you to specialists who support personal licence and premises licence applications. The specialist explains the process, fees and required information. Licences are issued by the relevant licensing authority, and approval is not guaranteed.

We can introduce you to solar providers to discuss your premises and requirements. The provider assesses suitability and explains the proposed installation, costs and any permissions needed.

We are expanding our referral network to help customers access more business-related services. Contact us with what you need, and we will tell you whether we can offer an introduction.

The provider you appoint is responsible for delivering the agreed service under its own terms. Check its quotation, charges, responsibilities and cancellation terms before proceeding. Contact AARUBI about the introduction and the appointed provider about delivery, cover, installation or an application.

Our tools page includes the Energy Bill Checker, Card Statement Analyser and Off-Licence Store Toolkit. Each explains what information it needs and what its results can help you understand.

It reviews a business energy bill and highlights possible issues with charges, rates, VAT or contract details. Upload a PDF, JPG or PNG of a monthly bill and review the resulting report.

It uses an uploaded statement or figures you enter to estimate effective processing costs and highlight fees worth reviewing. Its comparison is indicative; a confirmed proposal depends on your business and provider terms.

Tool results help you identify questions and review figures. Check extracted information for accuracy. A confirmed quote, billing correction or eligibility decision requires further assessment by the relevant provider.

We use relevant information to respond to enquiries, prepare requested comparisons and arrange follow-up. Statement files used by the Card Statement Analyser are not stored by AARUBI after extraction, although enquiry details and confirmed figures may be retained for the requested service. Our Privacy Policy explains data use, sharing and your rights.

Call 07989 225 885 or email support@aarubi.co.uk. Explain the issue and include relevant provider or enquiry references. For a funding enquiry or complaint relating to Aarubi Finance Ltd, email aarubifs@gmail.com.